Frequently Asked Questions
Everything you need to know about your Knog gear and orders.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please ensure the product tags are intact to qualify for a full refund.
Do Knog products come with a warranty?
Yes, all our high-performance gear comes with a 2-year limited warranty against manufacturing defects to ensure you can train with absolute confidence.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How can I track my delivery?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Are your products suitable for professional athletes?
Absolutely. Knog gear is designed and tested to meet the rigorous standards of both professional athletes and fitness enthusiasts, focusing on durability and ergonomic performance.